Care - Natus Sensory

Natus Sensory Care

Support that keeps you one-step ahead

We stand behind the quality of our products. Every device you purchase from Natus Sensory comes with a one-year limited warranty. To extend protection coverage and protect your investment, purchase Natus Sensory Care. We provide expert care with personalized solutions to our customers in a timely and efficient manner.

With your own dedicated service contact, easily connect with someone who is waiting to help you. From service maintenance, equipment repair and field support – we are with you at every step.

Why do I need a service contract?

Our promise to provide excellence doesn’t end once you’ve made a purchase. It’s just the beginning of our continued support to you each and every day.

Feel confident knowing your device is being properly maintained
Get peace of mind knowing that help is a simple phone call away
A devoted expert is at your side for the entirety of your service contract
If a product is damaged or defective, a quickly delivered loaner replacement means you can continue to provide care without interruption

Choose your level of Care

Whether you want full coverage, partial coverage for repairs and parts or calibration only, our flexible packages provide just the level of support you need to achieve consistent quality. Most issues can be resolved in a single phone call. For full information of the coverage levels, please download our brochure.