Technical Service

Support that keeps you one-step ahead. Our promise to provide excellence doesn’t end once you’ve made a purchase.
From equipment repair, service maintenance, calibrations and help desk support – we’re with you at every step.

 

Welcome to Natus Sensory Technical Support

Please complete the form below. Providing the product, service address and any existing case reference will help us review your request efficiently.

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Contact numbers

Otometrics


Hearing & Balance products


United States
Tel: +1 (855) 466-8324

Germany
Tel: +49 251 203 983-0

France
Tel: +33 1 60 13 76 66

UK & Ireland
Tel: +44 1280 730 755

Benelux
Tel: +31 85 7826 478

Spain
Tel: +34 91 428 22 33

Italy
Tel: +39 049 89 11 110

Australia & New Zealand
Tel: 1800 290 772

Newborn Care


Retcam


United States
Tel: +1 (650) 802-0400
Toll Free US & Canada (888) 496-2887

Germany
Tel: +49 251 203 983-0

France
Tel: +33 1 60 13 76 66

UK & Ireland
Tel: +44 1280 730 755

Benelux
Tel: +31 85 7826 478

Spain
Tel: +34 91 428 22 33

Italy
Tel: +39 049 89 11 110

Australia & New Zealand
Tel: 1800 290 772

NicView 2


Web: www.nicview.net
Tel: +1 855-NICVIEW

Neometrics


United States
Toll Free: (800) 645-3616
Tel: (631) 457-4430

State of CA is supported after hours (888) 496-2887 (5pm-5am PST weekdays, all weekends)

neoBLUE / ALGO


United States
Tel: +1 (888) 496-2887

Germany
Tel: +49 251 203 983-0

France
Tel: +33 1 60 13 76 66

UK & Ireland
Tel: +44 1280 730 755

Benelux
Tel: +31 85 7826 478

Spain
Tel: +34 91 428 22 33

Italy
Tel: +39 049 89 11 110

Australia & New Zealand
Tel: 1800 290 772

 

Knowledge center

e-IFU Downloads

Product Knowledge Center

Looking for product manuals or electronic Instructions for Use (e-IFU) for your Natus Sensory product? Access our Product Knowledge Center.

 

To view previous revisions of product eIFUs, click here.

Service Programs

No matter what level of service or support you need, we are committed to providing the best possible experience to help you make the most of your equipment. Explore the service contracts offered by Natus Sensory.

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