{"id":11779,"date":"2023-08-07T16:43:54","date_gmt":"2023-08-07T16:43:54","guid":{"rendered":"https:\/\/natussensory.com\/service-und-unterstuetzung\/customer-support\/"},"modified":"2025-09-24T08:09:49","modified_gmt":"2025-09-24T08:09:49","slug":"kundendienst","status":"publish","type":"page","link":"https:\/\/natussensory.com\/de\/support\/kundendienst\/","title":{"rendered":"Kundendienst"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":8364,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-customer-support.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-11779","page","type-page","status-publish","hentry"],"acf":{"content_blocks":[{"acf_fc_layout":"spacer","_acfe_flexible_toggle":"","spacer":{"module_options":{"":null,"module_id":"n6514b734b603c","module_class":"","module_background_type":"color","module_background_color":"#473089","module_background_image":false,"module_background_video":"","activate_custom_padding":false,"padding_top_desktop":"0","padding_top_tablet":"0","padding_top_mobile":"0","padding_bottom_desktop":"0","padding_bottom_tablet":"0","padding_bottom_mobile":"0","activate_custom_margin":false,"margin_top_desktop":"0","margin_top_tablet":"0","margin_top_mobile":"0","margin_bottom_desktop":"0","margin_bottom_tablet":"0","margin_bottom_mobile":"0","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"height":"160"}},{"acf_fc_layout":"simple_content","_acfe_flexible_toggle":"","content_full_width_landing":{"module_options":{"":null,"module_id":"n68ad7d1836288","module_class":"","module_background_type":"image","module_background_color":"","module_background_image":"https:\/\/natussensory.com\/wp-content\/uploads\/Homepage-banner.jpg","module_background_video":"","activate_custom_padding":true,"padding_top_desktop":"40","padding_top_tablet":"0","padding_top_mobile":"0","padding_bottom_desktop":"0","padding_bottom_tablet":"0","padding_bottom_mobile":"0","activate_custom_margin":false,"margin_top_desktop":"","margin_top_tablet":"","margin_top_mobile":"","margin_bottom_desktop":"","margin_bottom_tablet":"","margin_bottom_mobile":"","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"activate_custom_container_width":false,"container_width":"","content":"

 <\/p>\n

<\/h2>\n

Kundendienst<\/h1>\n

 <\/p>\n

 <\/p>\n"}},{"acf_fc_layout":"hero","_acfe_flexible_toggle":"","text_block_with_quick_navs":{"module_options":{"":null,"module_id":"n6514b734bbd5d","module_class":"","module_background_type":"color","module_background_color":"","module_background_image":false,"module_background_video":"","activate_custom_padding":false,"padding_top_desktop":0,"padding_top_tablet":"","padding_top_mobile":"","padding_bottom_desktop":"","padding_bottom_tablet":"","padding_bottom_mobile":"","activate_custom_margin":false,"margin_top_desktop":"","margin_top_tablet":"","margin_top_mobile":"","margin_bottom_desktop":"","margin_bottom_tablet":"","margin_bottom_mobile":"","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"text_block":"

Natus Sensory ist sich bewusst, dass die Leistungsf\u00e4higkeit unserer Kundendienstorganisation genauso wichtig f\u00fcr unsere Kunden ist wie die Leistungsmerkmale unserer Produkte. Aus diesem Grund sind wir stets f\u00fcr Sie \u2013 unsere gesch\u00e4tzten Kunden \u2013 da. Wenden Sie sich bitte an uns, wenn Sie ein Angebot f\u00fcr oder zus\u00e4tzliche Informationen \u00fcber unsere Produkte ben\u00f6tigen. Rufen Sie uns an, verwenden Sie dieses Online-Formular oder senden Sie uns unter Nutzung der nachstehenden Kontaktinformationen eine E-Mail, ein Fax oder einen Brief. Wir freuen uns darauf, Sie unterst\u00fctzen zu d\u00fcrfen.<\/p>\n

 <\/p>\n

Unsere Dienstleitung f\u00fcr Kunden<\/h5>\n

Bei Natus Sensory sind hervorragender Kundendienst und Support nicht nur Worte, sondern stehen in unserem gesamten Unternehmen im Mittelpunkt. Wir arbeiten mit unseren Kunden zusammen, um langfristige Gesch\u00e4ftsbeziehungen zu entwickeln und die Produkte, Zubeh\u00f6rteile und Dienstleistungen bereitzustellen, die unsere Kunden ben\u00f6tigen.<\/p>\n","quick_nav_links":[{"link":null},{"link":null}]}},{"acf_fc_layout":"accordions","_acfe_flexible_layout_title":"Contact Numbers","_acfe_flexible_toggle":"","accordions_2_columns":{"module_options":{"":null,"module_id":"n6514b734c7822","module_class":"","module_background_type":"color","module_background_color":"","module_background_image":false,"module_background_video":"","activate_custom_padding":false,"padding_top_desktop":0,"padding_top_tablet":"","padding_top_mobile":"","padding_bottom_desktop":"","padding_bottom_tablet":"","padding_bottom_mobile":"","activate_custom_margin":false,"margin_top_desktop":"","margin_top_tablet":"","margin_top_mobile":"","margin_bottom_desktop":"","margin_bottom_tablet":"","margin_bottom_mobile":"","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"title":"Kontaktinformationen des Natus-Kundendienstes ","accordions":[{"accordion_title":"Contact Numbers","accordion_rows":[{"accordion_row_title":"Sensory","accordion_row":[{"title":"","description":"

Sensory<\/strong>
\nwie z.B. H\u00f6rpr\u00fcfung, Audiologie, Gleichgewichtsdiagnostik, Newborn Hearing Screening, Phototherapie<\/p>\n

 <\/p>\n

Natus Medical GmbH
\nRobert-Koch-Str. 1
\n82152 Planegg, Germany<\/p>\n

Telefon: +49 251 203 983 0
\nFax: +49 251 203 983 999<\/p>\n

Kundendienst:\u00a0hbinfo.de@natus.com<\/a><\/p>\n"}]}]}]}},{"acf_fc_layout":"product_manuals_eifus","_acfe_flexible_layout_title":"Technical Service","_acfe_flexible_toggle":"","left_image_right_content_single_cta_landing":{"module_options":{"":null,"module_id":"n6514b734cfb2f","module_class":"","module_background_type":"color","module_background_color":"","module_background_image":false,"module_background_video":"","activate_custom_padding":false,"padding_top_desktop":"0","padding_top_tablet":"0","padding_top_mobile":"0","padding_bottom_desktop":"0","padding_bottom_tablet":"0","padding_bottom_mobile":"0","activate_custom_margin":false,"margin_top_desktop":"0","margin_top_tablet":"0","margin_top_mobile":"0","margin_bottom_desktop":"0","margin_bottom_tablet":"0","margin_bottom_mobile":"0","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"image":{"ID":5442,"id":5442,"title":"Technical Service-800x450","filename":"Technical-Service-800x450-1.jpg","filesize":265319,"url":"https:\/\/natussensory.com\/wp-content\/uploads\/Technical-Service-800x450-1.jpg","link":"https:\/\/natussensory.com\/de\/support\/kundendienst\/technical-service-800x450-2\/","alt":"Customer service representative","author":"4","description":"","caption":"","name":"technical-service-800x450-2","status":"inherit","uploaded_to":11779,"date":"2023-09-19 20:55:53","modified":"2024-07-26 17:06:35","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/natussensory.com\/wp-includes\/images\/media\/default.png","width":800,"height":450,"sizes":{"thumbnail":"https:\/\/natussensory.com\/wp-content\/uploads\/Technical-Service-800x450-1.jpg","thumbnail-width":128,"thumbnail-height":72,"medium":"https:\/\/natussensory.com\/wp-content\/uploads\/Technical-Service-800x450-1.jpg","medium-width":800,"medium-height":450,"medium_large":"https:\/\/natussensory.com\/wp-content\/uploads\/Technical-Service-800x450-1-768x432.jpg","medium_large-width":768,"medium_large-height":432,"large":"https:\/\/natussensory.com\/wp-content\/uploads\/Technical-Service-800x450-1.jpg","large-width":800,"large-height":450,"1536x1536":"https:\/\/natussensory.com\/wp-content\/uploads\/Technical-Service-800x450-1.jpg","1536x1536-width":800,"1536x1536-height":450,"2048x2048":"https:\/\/natussensory.com\/wp-content\/uploads\/Technical-Service-800x450-1.jpg","2048x2048-width":800,"2048x2048-height":450}},"label":"Technischer Service","title":"Ben\u00f6tigen Sie Unterst\u00fctzung vom Technischen Service? ","description":"

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Suchen Sie nach Produkthandb\u00fcchern oder elektronischen Gebrauchsanweisungen f\u00fcr Ihr Natus-Produkt? Besuchen Sie unser Produkt-Wissenszentrum.<\/p>\n

 <\/p>\n

Um fr\u00fchere Versionen der eIFUs f\u00fcr Produkte einzusehen, klicken Sie hier. <\/a><\/p>\n","link":{"type":"url","value":"https:\/\/natus.bynder.com\/web\/3109238f80bad185\/product-knowledge-center\/","url":"https:\/\/natus.bynder.com\/web\/3109238f80bad185\/product-knowledge-center\/","name":"https:\/\/natus.bynder.com\/web\/3109238f80bad185\/product-knowledge-center\/","title":"Zugangsinformationen","target":"_blank"}}},{"acf_fc_layout":"contact_form","_acfe_flexible_toggle":"","contact_form_landing":{"module_options":{"":null,"module_id":"n6514b734e78d5","module_class":"","module_background_type":"color","module_background_color":"","module_background_image":false,"module_background_video":"","activate_custom_padding":false,"padding_top_desktop":0,"padding_top_tablet":"","padding_top_mobile":"","padding_bottom_desktop":"","padding_bottom_tablet":"","padding_bottom_mobile":"","activate_custom_margin":false,"margin_top_desktop":"","margin_top_tablet":"","margin_top_mobile":"","margin_bottom_desktop":"","margin_bottom_tablet":"","margin_bottom_mobile":"","disable_on":[],"content_alignment_desktop":"left","content_alignment_tablet":"left","content_alignment_mobile":"left"},"":null,"activate_intro":true,"intro_text":"Kontakt zum Kundendienst","intro_text_color":"","intro_link":null,"activate_description":true,"description_title":"D\u00fcrfen wir Ihnen helfen?","description_copy":"Bitte f\u00fcllen Sie das nachstehende Formular aus. Ein Natus-Mitarbeiter wird sich mit Ihnen in Verbindung setzen.","embed_code":"